Shipping and Refund Policy
How much does shipping cost?
We offer all customers free shipping with tracking.
Well Stocked Utilizes Standard Shipping with orders typically delivered within 3-4 weeks - To maintain our free shipping, we use economical shipping options based on your and the item's location and the size of the order. If coming from an international location, once the parcel reaches your country, it will be handed over to your local carrier for the final leg of delivery. Shipping times vary based on the individual item and destination. We aim to have products delivered as soon as possible. In some extreme cases shipping may take up to 4-6 weeks.
Please note, Items featured in our Expedited Shipping collection are typically received in about 2 weeks once an order has been fulfilled.
Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
How do I track my order?
Locate your tracking email. You will receive an email with the header "A shipment from order #XXXX is on the way" (check your spam folder if you can't find it)
- Tracking Number. In this email you will find your tracking number. It's very common to have multiple tracking numbers, and each unique tracking number will be separated by a comma.
- Tracking Site. Once you've found your tracking number(s), head to our tracking website here, paste your numbers in the text box and click 'Track'
- Errors. If your tracking number isn't working, please allow 3-4 days from the initial email for your tracking to update. If it still isn't working, email us at firstname.lastname@example.org.
It is our hope that you are satisfied with every purchase you make from Well Stocked. If for any reason you are unhappy with your order we may refund, or replace, an item on a case by case basis. Once you have received your order, please send your return request, along with an image and description of the issue to email@example.com.
Item refunds must be requested within 30 days of the delivery date. All items must be unused, unwashed, and with tags still attached. Refunds are issued on the same method of payment used to make the purchase.